Privacy Policy

This privacy policy is effective October 4, 2026. It is provided by My Simple Cleaning LLC, 7059 Avon Belden Road, North Ridgeville, OH 44039. You can reach us by phone at (440) 467-4284 or by email at mysimplecleaningllc@gmail.com. This policy covers this website and our other public websites, https://www.mysimplecleaning.com, https://www.cleaningservicewestlake.com, and https://www.cleaningserviceavon.com.

We collect your name, phone number, email address, and service address. We also collect home details you enter, including size, service, pets, and access notes, along with your messages and your booking history. If you call us, calls may be recorded through our call tracking. Payment cards are handled by our payment processor, and we do not store full card numbers. These websites use Google analytics cookies.

We use this information to quote, book, and do the clean, to send appointment messages by call, text, and email, and to follow up on a request the person made. We do not sell personal information.

We share this information with the booking system, our texting and CRM tools, call tracking, the payment processor, and the cleaners assigned to that job. We also share it with vendors who host the sites.

Message frequency varies. Message and data rates may apply. Text STOP to opt out, and text HELP for help. Consent to receive text messages is not required to buy a cleaning.

You can email us at mysimplecleaningllc@gmail.com to correct or delete your information. We do not knowingly collect information from children under 13. My Simple Cleaning LLC is an Ohio company, and this policy is governed by Ohio law.